The questions we get.

Four destinations: France, Italy, Spain, and Portugal. We do not do Germany, the Netherlands, the Nordics, or anywhere outside Europe. Staying narrow is the point — we know each route end-to-end. If your destination is outside the four, ask us and we will hand you to a network partner who specialises in it.

Yes. Northolt, Greenford, South Ruislip, Yeading, Perivale, Hanger Lane, Ealing, Acton — UB5 / UB6 / UB1 / W5 / W3 postcodes. Surveyors visit anywhere on the set.

Three steps. You send us a brief — rough volume, destination, dates if you have them. A surveyor walks the property when it suits you. We come back with a written quote: one figure covering transit, customs, insurance, and door-to-door handling. Easy to book, easy to follow.

It means we handle the chain — survey, packing, customs paperwork, transit, delivery, unpacking on request — through one point of contact. Your part is to be at the property when the crew loads in Northolt, and at the destination when it arrives. Everything in between is ours.

Goods-in-transit cover is included with every move, underwritten by an established UK marine insurer. All-risks cover for fragile, high-value, or art items is flagged at survey and itemised in the quote. The certificate of insurance comes attached to the written quote.

Yes. Member of the British Association of Removers, Overseas Group. The membership covers code of conduct, formal dispute resolution, and advance-payment protection on your deposit.

Over a decade. The depot sits near Northolt Aerodrome with the A40 a short run away. The destination network in France, Italy, Spain, and Portugal has been built up over the same period.

Depends on the route, your volume, and the customs queue on the day. The written quote includes a likely window for your specific corridor. Country-page FAQs cover the route-specific variables.

Storage is available at the Northolt depot and at all four destination depots. Charged separately, flexible duration. We would rather hold your goods safely than push a delivery the destination is not ready for.

Yes. EORI, ToR1, HMRC C1331, and the destination filings — French douanes, Italian dogane, Spanish aduanas, Portuguese alfândegas. You give us the inventory information at survey; we file the rest.

Pets are outside our scope; we recommend a specialist. Vehicles go through partner transport firms, costed separately. Pianos travel in dedicated cradles. Wine moves under climate-controlled conditions with the right paperwork. Each is itemised in the quote.

Often, yes. If part of the move sits at a relative's in Hayes, Ruislip, or elsewhere across West London, we add the collection point at survey. It folds into the same fixed quote.

We call to find a slot that works for you, and the surveyor visits your UB-postcode address. The visit takes around an hour for a typical four-bedroom home. No pressure, no figure pushed at the door — the written quote follows by email.

Yes. International conveyancing rarely runs to plan. The destination partner depot holds your goods until you have access. Storage charged separately, flexible duration.

Yes. Pack-only is available where you are arranging your own transit; full-pack-and-move is the more common arrangement.

Sign the quote and pay the deposit — that confirms the booking. The balance is due before the load leaves Northolt. Booking sits inside our standard BAR Overseas Group terms.